I initially visited Cycleways in 2013 because they sold the Specialized mountain bike I wanted. I was super impressed with the service I received that I have stayed with Cycleways ever since. When my bikes need work done, I am always 100% confident that they will come back in top shape which is important to me when I have a big race coming up. I am also confident that I will get the best advice when buying new products. As a female customer what I value the most at Cycleways is the fact that the team listens to me and then gives me a detailed explanation for everything. They treat me like a valued customer who is taken seriously - an experience I haven't always had at other bike shops in the past. For me Cycleways is the only bike shop in town!
I have been a customer of Cycleways for many years now and have always found they can help me buy or maintain my bike whether it's mountian, road, TT or cyclocross.
The team at Cycleways have always been friendly and helpful and have kept my bikes in tip top condition for my racing and training. I would recommend them one hundred percent.
I have been a regular customer at Cycleways for a number of years now. I have always had great service and if they don’t have anything, they will try and get it for you. Any repairs and services are done in an extremely professional manner and never with any problems. If there is a problem, it is fixed straight away. I am more than happy to race under the Cycleways banner as the company is a great organisation to be racing under.
Thanks Matt, Phil and the team for getting my new Epic sorted in time to ride the Heaphy Track - the bike is made for this type of riding in my view. Anyone looking at a new bike needs to test the Specialized Epic from Cycleways before buying - you will not be disappointed!
I first came to Cycleways when I was out road riding and had a puncture, no money on me and no credit card, but they gave me a tube and sent me on my way (I did return and square them up). The second time was when I was having some issues with a bike that my current shop was not representing me well to the supplier. I called in to chat it over with Matt, who wanted to get on the phone and talk it through with the dealership immediately, this gave me a real sense of value. Since then we have bought 3 bikes, it has been a great experience on all occasions and the knowledge they impart is fantastic. All our bikes are serviced at Cycleways and the workshop is top-notch.
My most recent purchase was so flawless. I wanted the new S-Works Epic and wasn’t happy with the colours available, Matt went to the dealership and they found what I was after. I now have a custom built bike that is hopefully one-of-a-kind. We certainly feel like we are valued customers
As a long time cyclist both on the road and MTB, I have spent my money in a lot of bike shops over the years.
Matt and the team at Cycleways are by far the most informed and helpful shop that I have been into. Their opinion is honest and valued and their bikes through the range are extremely price competitive.
I have no hesitation in recommending them to anybody needing a bike, parts, clothing or their bike serviced.
We’ve used Matt and his team from Cycleways since he started. Sales and service for our family of five and their bikes has always been honest and to a high standard. Can’t speak highly enough of all the last minute urgent repairs and bending over backward to keep the bikes going for DH races to weekend trips along the Gold Trail..
The service and advice I receive from Matt and the team at Cycleways is second to none. They always go the extra mile to get me back on the MTB tracks.
Cycleways has been my bike shop of choice for over 10 years. When I started cycling I didn't know much about bikes, let alone what I needed and so often felt intimidated going to bike shops. I have never felt this way at Cycleways. Matt and the team are down to earth and have always taken the time to listen and explain things to me. They have never tried to sell me more than I need (... or want), which is something I have found to be rare. The level of service I have received from Cycleways is second to none and I don't hesitate in recommending them to anyone.
Matt and his team at Cycleways have been helping me out for the past 6 years. I know when I go into Cycleways I will always receive expert knowledge and friendly service. Through out the years Matt and his team have helped me choose the perfect bike to suit my needs, whether it’s my xc bike, road bike or even my time trial bike. Their after sales service is second to none. they always advise me when my bike services are due ,to help keep my fleet running smoothly and ready for race day. I’m always proud to represent Cycleways and would recommend them to everyone. Thanks Team.
About a year ago I went to about 7 or 8 different bike shops around Christchurch to search for a suitable Mountain Bike for Adventure Racing, of all the shops I went to, Cycleways was the only one I went back to. Ultimately I rode out the door on a Specialzed Epic that has been a pleasure to ride in long and short races everywhere from China, the USA and the backblocks of New Zealand. I couldn't be happier with the ongoing servicing and support I have had from Cycleways, which is pretty essential when you are thrashing your bike through some rough terrain, often a long way from home!"
It's always a great pleasure to refer folks to Cycleways because they always have demo bikes available if you wish to purchase a new bike and it's a shop you can trust to get honest professional service. Matt and team, recently serviced my Santa Cruz, it was a tricky fix and the guys went the distance both in time frame, quality and price, really appreciate it.
"Great Place, Great Service!
Cycleways is my go to bike shop in Christchurch. The Matt and the guys in store are always friendly and will go out of their way to make sure your experience is the best. Always well stocked with a range of products, an abundant of knowledge in all facets and their bike servicing is the best in town. Plus the servicing guaranty on all repairs is reassuring as you know you're getting the best! Wouldn't recommend anywhere else."
I recently bought my fourth bike from Cycleways, and family members have purchased at least three. You expect Matt to be very knowledgeable, and he is, but his other staff are also right up with the play, and provide very helpful advice when asked. Nothing is ever a problem, and the bike servicing is excellent. It must be, because you usually have to book a service some days in advance!
Matt also sponsors some promising young riders, and is the sponsor of the World Night Riding Championships at McLeans Island.
Altogether a great bike shop, and an excellent team.
"Whether rocking up to a start line or embarking on a backcountry adventure its great to know its not your bike that will let you down. After years of dealing with Cycleways I have that confidence and totally trust them for sales, service and advise. And they seem to love my bikes almost as much as me. How is that possible?
Always a warm smile and a cheery hello when I walk into Cycleways.
The staff are friendly, knowledgable and willing to go the extra mile to help you out.
It always feels like visiting family when I go there!
When I arrived to New Zealand, I needed a bike and some gear. I tried Cycleways and knew right away that was a good choice. Matt and the boys took good care of me and my new bike. Since then I bought a few more bikes and tons of other stuff. I wouldn't go elsewhere. They always make my bikes look and work like new even when I bring them completely buggered! They know their stuff since they are all keen riders themselves.
“Matt is supported by a great team at Cycleways. You can rely on getting great advice and I have been really impressed by Matt’s willingness to go the extra mile to customise your bike just as you want, not just selling what is on the shop floor.
Cycleways truly stand behind their products and have always been great deal with. You can buy with confidence knowing that the team at Cycleways will look after you.
As a bike fanatic I appreciate dealing with a team who are equally as passionate about all things bike! I know I can rely on my bike when I am on the start line. At my age I need every advantage I can get and Cycleways gives me an extra edge. “
" Over the past 10 years Matt and the team at Cycleways have looked after my bikes and also built up a few dream bike builds for me. They have always been passionate and knowledgeable and a pleasure to deal with! From Mountain bikes to Thule roof racks, roof boxes, clothing and general bike maintenance they make it simple for me to stop in and have everything taken care of with out any stress! Can totally recommend them one hundred percent